Contact:

Email: contact@halcyonjewelry.com

Follow @halcyonjewelry on Instagram & Facebook

 

Shipping & Returns

Shipping Information

 

Domestic 

All Halcyon Jewelry orders are sent via USPS First Class. Insurance is available upon request. Please email for quotes.

First Class — $7.75

Priority — $13

Priority Express — $28

 

International

All Halcyon Jewelry orders are sent via USPS First Class International. There is no insurance provided for international orders. For insurance rates please contact me.

First Class International — $14 worldwide

 

Return Policy

All jewelry is made with sound craftswomanship and with proper care should last a lifetime.

 

Custom Orders

Halcyon Jewelry does not accept returns nor provide refund on any custom pieces. Please be sure of your commitment to your piece prior to purchasing. 
 


Ready-Made Pieces

All sales are final unless otherwise specified. Each piece is photographed from many angles and is an accurate representation of the piece.  You may exchange ready-made pieces for store credit or alternate sizes when applicable, at my discretion.

 

Workwomanship

All jewelry is guaranteed for ninety days from receipt. If damage should occur from normal usage within the ninety-day period, said piece will be repaired at no cost. However, if the piece is damaged from mistreatment, the item may be repaired at a rate of $75/hour. 


FAQs

Q. Where Do You Source Your Metal And Stones?

A. All precious metals used in the making of Halcyon Jewelry pieces are sourced from reputable, well-established, internationally recognized jewelry suppliers. Semi-precious and precious stones come from a number of different reputable sources, such as aforementioned jewelry suppliers, lapidary artists, and gem shows. 

 

Q. What Are Your Estimated Shipping Times?

A. Ready-made, one-of-a-kind jewelry will generally ship within three business days. 

Made-to-Order items generally ship between fifteen and twenty business days from purchase.

Custom order ship dates vary.

 

Q. How Can I Custom Order A Piece Of Jewelry?

A. Please visit the "Custom Order" tab at the top of the screen. From there, you'll be able to fill out a custom order request form.

 

Q. Is It Possible To Resize Ready-Made Rings?

A. Generally, no. One-of-a-kind pieces are not available for re-sizing. I recommend a custom order in the style of the desired ring as a better option.

 

Q. Do You Repair Jewelry?

A. Halcyon Jewelry can always be sent back for repairs, whether from normal usage or accidents. I do not repair the work of other jewelers.

 

Q. Can You Make A Piece Of Jewelry From A Stone I Provide?

A.  Yes! I enjoy working with customer's stones. I have re-worked several pieces of vintage jewelry by removing the stone and making an entirely new piece.