Contact:

Email: contact@halcyonjewelry.com

Follow @halcyonjewelry on Instagram & Facebook

 

Shipping & Returns

Shipping Information

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Domestic 

All Halcyon Jewelry orders are sent via USPS First Class. Insurance is available upon request. Please email for quotes.

First Class β€” $7.75

Priority β€” $13

Priority Express β€” $28

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International

All Halcyon Jewelry orders are sent via USPS First Class International. There is no insurance provided for international orders. For insurance rates please contact me.

First Class International β€” $14 worldwide

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Return Policy

All jewelry is made with sound craftswomanship and with proper care should last a lifetime.

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Custom Orders

Halcyon Jewelry does not accept returns nor provide refund on any custom pieces. Please be sure of your commitment to your piece prior to purchasing. 
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Ready-Made Pieces

All sales are final unless otherwise specified. Each piece is photographed from many angles and is an accurate representation of the piece.  You may exchange ready-made pieces for store credit or alternate sizes when applicable, at my discretion.

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Workwomanship

All jewelry is guaranteed for ninety days from receipt. If damage should occur from normal usage within the ninety-day period, said piece will be repaired at no cost. However, if the piece is damaged from mistreatment, the item may be repaired at a rate of $75/hour. 


FAQs

Q. Where Do You Source Your Metal And Stones?

A. All precious metals used in the making of Halcyon Jewelry pieces are sourced from reputable, well-established, internationally recognized jewelry suppliers. Semi-precious and precious stones come from a number of different reputable sources, such as aforementioned jewelry suppliers, lapidary artists, and gem shows. 

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Q. What Are Your Estimated Shipping Times?

A. Ready-made, one-of-a-kind jewelry will generally ship within three business days. 

Made-to-Order items generally ship between fifteen and twenty business days from purchase.

Custom order ship dates vary.

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Q. How Can I Custom Order A Piece Of Jewelry?

A. Please visit the "Custom Order" tab at the top of the screen. From there, you'll be able to fill out a custom order request form.

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Q. Is It Possible To Resize Ready-Made Rings?

A. Generally, no. One-of-a-kind pieces are not available for re-sizing. I recommend a custom order in the style of the desired ring as a better option.

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Q. Do You Repair Jewelry?

A. Halcyon Jewelry can always be sent back for repairs, whether from normal usage or accidents. I do not repair the work of other jewelers.

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Q. Can You Make A Piece Of Jewelry From A Stone I Provide?

A.  Yes! I enjoy working with customer's stones. I have re-worked several pieces of vintage jewelry by removing the stone and making an entirely new piece.