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Halcyon Jewelry is not responsible for items lost in transit. In the unfortunate event that a package is lost in the mail, there will be no issuance of a refund. Please consider purchasing insurance, as there is no insurance automatically provided.
Insurance options are available upon checkout.
All Halcyon Jewelry orders are sent via USPS.
First Class (3-5 business days) — $8
Priority (2 business days) — $13
Priority Express (next business day) — $28
All Halcyon Jewelry orders are sent via USPS First Class International. There is no insurance provided for international orders. Insurance rates vary upon destination. For rates, please email.
First Class International — $14 worldwide
Due to the nature of handcrafted and made-to-order jewelry, returns are not accepted.
Halcyon Jewelry does not accept returns nor provide refund on any custom-ordered pieces, which include invoices sent via PayPal, Venmo, or other money-transferring services. Please be sure of your commitment to your piece prior to purchasing.
All sales are final unless otherwise specified. Each piece is well represented through photographs and item descriptions. Please confirm your ring/bracelet size prior to purchasing.
All jewelry is made with sound craftswomanship and with proper care should last a lifetime.
Handcrafted jewelry should always be treated with extra care and tenderness. Yes, gold and silver are alloys that can last for millennia, but they are also easily susceptible to damage, both physical and chemical. See the Care section for helpful tips and useful information to keep your jewelry looking fresh!
Jewelry that is received defective may be returned within 14 days of purchase. Necessary repairs will be made and the item will be returned to you. Shipping is the responsibility of the purchaser. Insuring the item for full value is highly recommended.
Just a few helpful tips to keep your jewelry looking as good as ever!
Please, no swimming! Chlorinated pools can and will wreak havoc on your precious jewels, whether it's the stone or the metal. Any harsh chemical can react with porous stones (opals & turquoise to name a few) and can lead to discoloration and brittleness.