Contact

 

Email

contact@halcyonjewelry.com

Follow

instagram: @halcyonjewelry

facebook: Halcyon Jewelry

 

 

Shipping

 

Disclaimer

Halcyon Jewelry is not responsible for items lost in transit. In the unfortunate event that a package is lost in the mail, there will be no issuance of a refund. Please consider purchasing insurance, as there is no insurance automatically provided. 

Insurance options are available upon checkout.

Domestic

All Halcyon Jewelry orders are sent via USPS.

First Class (3-5 business days)  — $8 

Priority (2 business days) — $13

Priority Express (next business day) — $28

International

All Halcyon Jewelry orders are sent via USPS First Class International. There is no insurance provided for international orders. Insurance rates vary upon destination. For rates, please email.

First Class International — $14 worldwide

Returns

 

Policy

Due to the nature of handcrafted and made-to-order jewelry, returns are not accepted.

Custom Orders

Halcyon Jewelry does not accept returns nor provide refund on any custom-ordered pieces, which include invoices sent via PayPal, Venmo, or other money-transferring services. Please be sure of your commitment to your piece prior to purchasing. 

Ready-Made Pieces

All sales are final unless otherwise specified. Each piece is well represented through photographs and item descriptions. Please confirm your ring/bracelet size prior to purchasing.

 
 

Warranty

 

All jewelry is made with sound craftswomanship and with proper care should last a lifetime. 

Handcrafted jewelry should always be treated with extra care and tenderness. Yes, gold and silver are alloys that can last for millennia, but they are also easily susceptible to damage, both physical and chemical. See the Care section for helpful tips and useful information to keep your jewelry looking fresh!

Jewelry that is received defective may be returned within 14 days of purchase. Necessary repairs will be made and the item will be returned to you. Shipping is the responsibility of the purchaser. Insuring the item for full value is highly recommended. 

Care

 

Just a few helpful tips to keep your jewelry looking as good as ever!

  • Please, no swimming! Chlorinated pools can and will wreak havoc on your precious jewels, whether it's the stone or the metal. Any harsh chemical can react with porous stones (opals & turquoise to name a few) and can lead to discoloration and brittleness.

  • Where water is concerned... unless you are showering in filtered water (is anyone?), please take off your jewelry before jumping in. Most water contains some unknown minerals, chemicals, etc., that can cause metal and stone discoloration.
  • Avoid the gym! And any other strenuous activity, for that matter. Be mindful of your activities while wearing your jewelry. A bump here or there could lead to a cracked stone, a bent ring band, and a very sad you.
  • Beware of body oils, lotions, and moisturizers. Most of these contain oil and most stones do not love oil... stones and oil do not mix!

Cleaning

 
  • Not all stone can withstand ultrasonic cleaning!
  • Using mild soap and a soft toothbrush is always ok.
  • Avoid cream-based cleaners, use a jewelry-grade polishing cloth instead.